Prior to contacting WPMG you should visit the WPMG website at www.wpmginc.com/owner-portal/ and access the owner portal. Owners can view/print their monthly common charge/maintenance billing statement. Owner payment history may be viewed in the Portal. If your payment has been cashed and you do not see it reflected on your account, then the payment may have been incorrectly processed to the wrong account. If this occurs, please send a copy of the canceled check to WPMG so your account can be adjusted to reflect your payment. Please note that payments cannot be processed over the phone.
I DO NOT HAVE MY BILLING STATEMENT – HOW DO I SEND IN A PAYMENT?
If you have not received your monthly common charge or maintenance billing statement, please visit the WPMG website at www.wpmginc.com/owner-portal/ and access the owner portal. Owners can view/print their monthly common charge/maintenance billing statement. The monthly charges will be posted to the Portal on the 1st of the month. Like all websites or Portals, please go in, read the “Welcome Page” user instructions, and become familiar with the Portal. You can send in a payment if you do not have your billing statement. Please put your unit address in the memo section of your payment. If you have your unit reference # which is found on the upper right top corner of your statement, put it in the memo section of the payment.
HOW DO I CHANGE MY BILLING ADDRESS TO RECEIVE THE MONTHLY STATEMENT?
Owners can change their billing address on the owner portal by visiting the WPMG website at www.wpmginc.com/owner-portal/ and accessing the Owner Info and Payments Tab. Please be sure to provide a complete address when updating your billing address.