MAINTENANCE AND COMMON CHARGE FAQ

DID YOU RECEIVE MY PAYMENT?
  • PRIOR TO CONTACTING WPMG YOU SHOULD CONTACT YOUR BANK TO CHECK TO SEE IF THE CHECK HAS BEEN CASHED. IF THE CHECK HAS NOT BEEN CASHED THEN IT WAS PROBABLY LOST IN THE MAIL. IF THE CHECK HAS BEEN CASHED AND YOU DO NOT SEE IT REFLECTED ON YOUR ACCOUNT THEN THE CHECK MAY HAVE BEEN INCORRECTLY PROCESSED TO THE WRONG ACCOUNT. IF THIS OCCURS PLEASE SEND A COPY OF THE CANCELLED CHECK TO WPMG SO YOUR ACCOUNT CAN BE ADJUSTED TO REFLECT YOUR PAYMENT. PLEASE NOTE THAT PAYMENTS CANNOT BE PROCESSED OVER THE PHONE.
I DO NOT HAVE MY BILLING STATEMENT – HOW DO I SEND IN A PAYMENT?
  • YOU CAN SEND IN A PAYMENT IF YOU DO NOT HAVE YOUR BILLING STATEMENT. PLEASE PUT YOUR UNIT ADDRESS IN THE MEMO SECTION OF YOUR PAYMENT. IF YOU HAVE YOUR UNIT REFERENCE # WHICH IS FOUND ON THE UPPER RIGHT TOP CORNER OF YOUR STATEMENT PUT IT IN THE MEMO SECTION OF YOUR PAYMENT.
QUESTIONS REGARDING YOUR BILLING STATEMENT?
HOW DO I CHANGE MY BILLING ADDRESS TO RECEIVE THE MONTHLY STATEMENTS?